Managing Injuries in the Workplace

Managing Injuries in the Workplace (MIW) offers participants the resources and information required to create strategies to improve safety performance and reduce the cost of Workers’ Compensation Board (WCB) claims and premiums to the organization.

The modules cover the basic processes and services offered and administered by WCB Alberta:

• Employers obligated to participate in workers’ compensation and the process for establishing an account
• Explanation of WCB costs and methods used to determine pricing for various types of employers
• Managing an injured worker’s claim from the time of injury through to the worker’s reinstatement
• Disability management
• Introduction to WCB appeals process
• Maintaining a WCB account and action planning to reduce costs and improve worker safety performance.

Key learning outcomes addressed in this course:

• Explain how employers engage with and are responsible to the WCB
• Explain the impact of industry safety performance on an employer and the cost of WCB premiums
• Manage the WCB claim process on behalf of an employer
• Develop an understanding of the claims and appeals process
• Access employer account information and reports using the myWCB portal
• Develop goals and objectives for action planning
• Develop return-to-work programs