Managing Injuries in the Workplace

Managing Injuries in the Workplace offers participants the resources and information required to create strategies to improve safety performance and reduce the cost of WCB claims and premiums to the organization.

The modules cover the basic processes and services administered and offered by the Workers’ Compensation Board (WCB) of Alberta. This course begins by looking at which employers are obligated – under the legislation – to participate in workers’ compensation and the process for establishing an account. The material then provides an explanation of WCB costs and the methods used to determine pricing for various types of employers. A significant portion of this course goes through the process of managing an injured worker’s claim from the time of injury through to the worker’s reinstatement in the workplace. This section of the course also introduces participants to the WCB appeals process. The final modules of this course focus on maintaining a WCB account and action planning to reduce costs and improve worker safety performance.

This is a 2-day course offered through both distance and classroom delivery methods. The key outcomes addressed in this course are:

• Explain how employers engage with and are responsible to the Workers’ Compensation Board (WCB).

• Explain the relationship between an employer/industry safety performance and the cost of WCB premiums.

• Manage the WCB claim process on behalf of an employer.

• Access employer account information and reports using the WCB website.

• Develop goals and objectives for action planning.

Detailed Course Description and Objectives